PRIVACY POLICY – PURE CONCIERGE
Version: 2025
1. Introduction
Pure Concierge respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data We Collect
We may collect and process the following information:
Full name
Address details
Email address and telephone number
Payment information
Passport or ID details (required for flight bookings or yacht charters)
Driver’s licence details (for car rentals)
3. Purpose of Processing
Pure Concierge processes personal data for the following purposes:
Fulfilment of bookings and reservations
Invoicing and payment processing
Customer support
Compliance with legal requirements (e.g., aviation data requirements)
Marketing communications (only with consent)
Website optimisation and security
4. Legal Basis
We process data on the following legal grounds:
Execution of a contract
Legal obligation
Consent
Legitimate interest (e.g., fraud prevention)
5. Sharing of Personal Data
Personal data is only shared with third parties when necessary, including:
Airlines
Car rental partners
Yacht rental partners
Payment processors
We never sell personal data to third parties.
6. Data Retention
Personal data is not retained longer than necessary:
Booking and invoice data: 7 years (mandatory administrative retention)
Copies of passports/IDs: deleted immediately after booking is completed, unless required by law
Cookies: according to our cookie policy
7. Data Security
We apply appropriate technical and organisational security measures to protect personal data from loss, misuse, and unauthorised access.
8. Data Subject Rights
You have the right to:
Access your data
Rectify inaccurate data
Request deletion (“right to be forgotten”)
Request data portability
Restrict processing
Object to processing
Withdraw consent
Requests can be submitted to: info@pure-concierge.com
9. Cookies
We use functional, analytical, and — with consent — marketing cookies.
Visitors can adjust cookie preferences via the cookie banner on our website.
10. Contact Information
Pure Concierge
Email: info@pure-concierge.com
Website: pure-concierge.com